Seventy percent of the loans in our portfolio were given to women business owners — over $85 million. We see high demand for our digital financial products among female entrepreneurs, and we believe it is vital to give them ample opportunities to finance their business projects.

The success stories of women entrepreneurs across the country inspire us every day! We decided to share these unique business cases with everyone — that’s why we created the “Women in Business” community of female entrepreneurs in Kazakhstan.

“Women in Business” is a multifunctional platform where female entrepreneurs can participate in mentoring and educational programs and share their knowledge and experience with like-minded women.

Despite the significant role of agriculture in the country’s economy, many farmers in Kazakhstan have limited access to financial resources. We set ourselves the goal of simplifying the microloan process for agribusinesses. We are convinced that this will expand opportunities for business growth and help improve the incomes of farmers and their families.

We aim to minimize the time and effort our clients spend on paperwork and application process. To obtain credit score for our clients we collect the necessary information ourselves through electronic databases.

We are constantly improving our services to meet the needs of our farmer clients — for example, by providing flexible loan repayment schemes for clients living in the most remote parts of the country. In the next two years we are planning to increase the share of agribusiness clients to one third of our total loan portfolio.

We are convinced that the success of a new business as well as individuals’ general material well-being depend on the level of financial education.

Together with our partners we are implementing the government approved initiative “Program for Improving Financial Literacy for 2020-2024″ within our company.

To this end we provide online and offline financial literacy lectures and trainings, develop multilevel educational programs and materials in Kazakh and Russian languages and deliver our training events in different regions of Kazakhstan.

In our work, we are always guided by the principles of openness, integrity and respect.

Responsible lending

Our lending terms are transparent and easy to understand. We do not mislead out clients by using fine print and other marketing tricks.

In order to avoid the possible credit risk we thoroughly assess each borrower’s financial credit rating. In case of borrowers unable to meet their credit obligations, our company carries out individual settlements of overdue debts. Since the beginning of 2022 more than 1,100 clients facing financial difficulties have received individual debt repayment schedules that featured payment deferral and restructuring, including the main debt.

Our clients are free to contact our Financial Ombudsman Desk should they have questions or complaints about our services.

Business ethics and anti-corruption

Business ethics principles, as well as anti-corruption and anti-fraud policies are fundamental to the long-term success of our business.

Our Company has adopted the Code of Ethics, which outlines our corporate standards of business conduct and enables us to work in line with our values. We provide regular relevant training to our employees and maintain quality control.

We also have zero tolerance to corruption and fraud. All Solva employees are made aware of this and act solely in accordance with the Anti-Fraud and Anti-Corruption Policy.

At Solva we believe that our employees are our most precious asset. We deeply care about their well-being, promote equal opportunities, and foster conditions for each team member to fulfill his or her potential.

We offer competitive salaries and fair career progression chances, regardless of gender, age, race or sexuality.

We also provide private health insurance and various professional development and self-improvement programs.